If you are using assistive technology and are unable to read any part of the HostMonster website, or otherwise have difficulties using the HostMonster website, please call 866-573-HOST and our customer service team will assist you.
If this is your first time logging into the WHM, you may see a page titled "Feature Showcase". Click on Exit to WHM at the bottom of the page.
In the top left search bar type "Restart".
Under "Restart Services", select the service you want to restart. Note: If you aren't sure which service to restart, you can restart each service one at a time to see if it resolves your issue.
Click the Yes button to restart the service.
Wait for the service to be restarted then check if your issue has been resolved.
Restarting the Server
The server can be easily restarted from your HostMonster account. Note: If you have tried to restart individual services and still need to do a full system reboot, it's best to contact support so we can watch the server reboot safely. Occasionally, a reboot can fail and cause unintended problems like "FSCK" and other types of data loss and corruption.
Login to your HostMonster account.
Click on the hosting tab near the top.
Click on the server link under the hosting tab.
Click on the server management link on the left side.
Click the reboot button.
The "server is:" status should change from running to rebooting.
Once the reboot is finished, it should change back to running. Then you can check if your issue has been resolved.
This article will explain how-to enable FTP on a newly provisioned VPS or Dedicated cPanel server. Since FTP is an unsecured connection point to the server, cPanel has it disabled by default in version 11.86 or prior.
If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.